If customer for any reason want to replace or exchange, then customer will have to ship the product back to us (Please note delivery charges will be borne by the customer for sending the product back to us).Once the product has passed the quality check, we’ll initiate a replacement. If proven that the product got damaged in transit and we accept the evidence provided by the customer( This includes photos, unedited unboxing videos without pause) within 48hrs after the product is delivered, we’ll initiate a return pick up and perform a quality check, whether the product was unused, tampered with, or if the product misses any tag.Please Note – Forward & Reverse Shipping Charges will be deducted from the final refund amount. we’ll refund the amount once we received the product back. If prepaid order is canceled by the customer after dispatching or customer is not available to accept the order.All orders not delivered 45 days from the order date are eligible for an automatic refund.In case of a prepaid order, the amount will be refunded to you within 2-8 business days after we duly process the cancellation request. Once the order has been dispatched, you cannot cancel it. If the order or item(s) you want to cancel is not shipped yet, you can write to our customer support team at or call us on +91 9819272546. For any shipping related queries, you can contact us at or call us on +91 9819272546. The order will be shipped within the stipulated timelines however, the delivery depends on our courier partners and can take anywhere between 3 – 8 business days. Delivery details and tracking link will be provided on your email & registered mobile number. Your order will be shipped within 1-2 working days after placing the order. Standard Shipping – ₹59 on orders below 999.įree Shipping is not applicable on Cash On Delivery(COD). We have Free Shipping on all prepaid orders above ₹999. No orders will be shipped until it is confirmed on the call. Please note that your bank may convert your purchase currency if you do not live in India.ĮMI – Pay in 3 easy Interest-Free instalments with no extra cost with Simpl & Snapmint.Ĭash On Delivery – All Cash On Delivery orders are first confirmed on call and then dispatched within 2 working days. All prices mentioned are in INR (Indian Rupees). We at Kawaii Kart accept all major Credit & Debit cards, Gpay, Phonepe, Net Banking (All payments are safe and secured by encryption, and your card details will not be stored). Here are some frequently asked questions on shipping and payment that you might find helpful. Please understand that while we take every effort to minimize delays, factors beyond our control (i.e., Natural calamities, Peak Seasons, Covid restrictions, Delay from Shipping Partner’s side) may affect delivery times. Please be assured that we take extra care to ensure that all our customers receive their items on time, and we will do our best to ensure that your order reaches your address promptly. At Kawaii Kart, we take customer satisfaction very seriously.
0 Comments
Leave a Reply. |